Gel will not Level in the gel pot

If the gel is too cold it won't level. To achieve the correct consistency, allow the gel to either sit and reach room temperature, or if need be, place the gel pot with lid on in shallow warm water until it thins a little.

Gel is Too Runny

If the gel is too warm it will be too runny to work with easily. Make sure the gel is at room temperature. You should never leave you gel products where sunlight and heat can reach them. It is best to store them in a cool dark place.

Warm Sensation while Curing Nails

IBD Gels do not seem to heat up while being cured quite as readily as some other brands of Gel. Occasionally however, particlarly if you have sensitive nails or the natural nail has been over filed and is very thin, you may feel a warm sensation. If you feel any discomfort press your fingers down on the base while under the lamp. This slight pressure seems to relieve the sensation. If it is still a problem, pre-cure your nails by placing them at the front of the lamp (not actually under it) for 30 seconds to 1 minute, then finish off your full cure time under the lamp.

Skin Irritation

If you have sensitive skin, avoid applying Cleanser Plus to your cuticle area. Also avoid contact with your skin when wiping your nails with Cleanser Plus. As with all gel applications, avoid gel running onto the skin and confine your application to the nail plate only.

Gel not Hardening

If your UV lamp bulbs are old or dirty it may prevent proper curing. IBD recommend that you regularly clean the UV lamp bulbs and the lamp with Cleanser Plus, and that you replace the bulbs after 3,000 hours of use, or every 9 to 12 months. They also suggest that if you are using a non-IBD lamp you must double the cure time for each product.

You may also find that with the Ultra White Builder Gel, as it is an opaque product, it could need an additional 1 to 2 minutes of cure time. Furthermore, if you are working with Nail Forms and Ultra White Builder Gel, don't forget that after you have removed the nail form you need to cure the underside of your nails for 1 to 2 minutes.

Gel shrinking back from Nail Edge

Make sure that you don't take too long before curing the nails after applying the gel. As it is a self leveling product, gel is designed to shrink back on itself. You should not wait until the whole hand has gel applied before placing it under a light to cure. Place your hand under the lamp after applying gel to only 1 to 3 nails at a time, depending on how quickly you work. The same rule tends to be relevent when you apply Ultra Seal.